Contact information
In the event of a life-threatening situation, we request that you contact 910 immediately.
For all other medical complaints that are not urgent, we ask you to contact your family practitioner/General Practitioner or doctor on duty.
More information on on-call family practitioners can be found at https://www.chv.cw/
Ambulance
Service
To contact the ambulance service, you can call 912 free of charge.
For more information about ambulance service, please refer to www.fundashonkuidodiambulans.org
Emergencies are never planned.
When they do happen, patients on Curaçao Medical Center’s Emergency room 24 hours a day, 365 days a year.
Curaçao Medical Center is equipped to care for the most critically ill and injured adult and pediatric patients. CMC has dedicated resources including trauma surgeons, neurosurgeons, and other surgical and non-surgical specialists, medical personnel, equipment, and facilities to treat the severely injured.
Emergency Department Information
In case of a life-threatening situation, you can reach the Emergency Department via:
The doorman on the north side of the building (Rodeweg / Hamelbergweg / Side of Colon Shopping Center) will let you onto the property and guide you to the Emergency Department entrance, which is next to the ambulance entrance.
Do you need Emergency care or your General Practitioner?
If you or a loved one has ever had an emergency or urgent health situation—a broken bone, a sprained ankle, or pink eye—you may have wondered where to go for treatment. Should you go to a hospital emergency room or your general practitioner? What are the differences between these two? Here we will help you decide when you have a true medical emergency that requires an emergency room visit, and when you can safely go to your general practitioner
The hospital emergency room
Hospital emergency rooms treat all emergency situations, but are especially prepared to treat the most serious injuries and medical situations, including the following:
- Heart attack/chest pain
- Trouble breathing
- Stroke/inability to move/sudden paralysis
- Loss of consciousness (passing out)
- Bleeding that can’t be stopped
- Broken bones
- Head injuries
- Severe burns
- Poisoning
- Emotional or mental health emergency
We are also equipped to provide trauma care for people with extremely serious injuries, such as those who have a gunshot wound or who have been in a car accident.
Urgent care and express care at your General Practitioner
The urgent care is when you need to handle less serious illnesses and medical situations. These are conditions that are not life-threatening, but should be treated within 24 hours. These include:
- Sprains and strains
- Sinus infections
- Ear infections
- Allergies, especially those that get worse during certain seasons
- Minor cuts and burns
- Headaches
- Dizziness
- Other care:
- Coughs and colds
- Pink eye
- Earaches
- Rashes
- Muscle strains
What do you need to have with you in case of emergency?
- ID (sedula) or passport
- Certificate of registration from SVB or your health insurer
- Referral letter from GP (if you have one)
- Medication or medicine list (if you have one, also any home medication)
When you arrive at Emergency Department, you must first report to the Emergency Department reception.
You are then greeted by an Emergency Care Nurse for your initial evaluation (triage). Following this triage process, your treatment plan is fast-tracked to the attention of a skilled staff of certified emergency medicine professionals including emergency trained physicians.
If you have been referred to the Emergency Department or arrive by ambulance, you will be taken directly to the Emergency Department.
Our Emergency Department consists of 7 treatment rooms, plus 2 large rooms for trauma and resuscitation. Should you have to stay longer that 4 hours on the Emergency Department, you will likely be transferred to the Acute Admissions Department, where you can comfortably wait for test results, be further observed or wait for a possible hospital admission.
In the Curaçao Medical Center, all acute wards are within close proximity. The Emergency Department is near to the plaster rooms, radiology, acute admission ward and GP post. This allows a patient to be helped quickly and efficiently
