Willemstad, February 20, 2026 — Curaçao Medical Center (CMC) is working on a structured and integrated improvement trajectory focused on accessibility, operational effectiveness, and the long-term sustainability of care. This direction has been jointly determined and is collectively carried by managers across all pillars of the organization, ensuring alignment between medical, operational, and administrative leadership.
The immediate priority is to strengthen the fundamentals. While there are broader ambitions for the hospital’s development, the current focus is on stabilizing core processes and working responsibly within available financial and human resources.
At the same time, it is important to recognize what continues to function well. Despite rising demand, capacity pressure, and operational complexity, acute and essential care continues uninterrupted. Every day, CMC professionals deliver high-quality medical care under circumstances that require flexibility, resilience, and commitment. The hospital expresses its appreciation and pride for the dedication of its employees, who continue to perform at a high level in a challenging healthcare environment.
The recent Operating Room (OR) audit is currently being carefully analyzed and processed. The findings will be translated into concrete measures aimed at improving planning, coordination, and capacity. These steps are essential to create a more predictable surgical flow and to sustainably address waiting times.
Improving reachability remains a key focus. Appointment scheduling processes, internal coordination, and telephone accessibility are being reviewed and strengthened to reduce bottlenecks and improve patient pathways.
CMC continues to experience a significant rise in healthcare demand, both in volume and complexity. This places structural pressure on capacity and requires clear prioritization and disciplined execution.
Healthcare functions as a chain with interdependencies between hospital care, General Practitioners, third line, insurers, and public health authorities. Sustainable improvement cannot be achieved by one organization alone. CMC therefore continues to engage stakeholders in strengthening prevention strategies and early intervention, particularly in relation to chronic conditions such as diabetes.
The current trajectory is based on an integrated and collective approach across all pillars of CMC. Leadership alignment, realistic prioritization, and structural improvement form the foundation of this process.
CMC’s priority remains clear: strengthening the fundamentals, improving access to care, safeguarding quality and safety, and continuing to support the professionals who make healthcare possible every single day.
